The guest list is your control room for everyone who has RSVP'd. You can see who's confirmed, who still owes payment, who's waitlisted, search for a person, act on many people at once, and open any guest for the details.
Opening it
Open your event and go to the Manage section → Guest list. On a fundraiser it's called Donor list. It isn't available on a draft, since there are no RSVPs yet.
The scoreboard
The top of the page shows four counts: Confirmed, Pending, Active (confirmed plus pending), and Seats. These count seats (party sizes), not rows, so a party of four adds four. A quieter line underneath shows anyone incomplete, on the waitlist, interested, or cancelled.
On an event with two or more ticket types, a Ticket types strip shows confirmed and pending seats for each one. Click a ticket type to filter the list to it.
Finding people
- Status chips. Active (the default, which hides cancelled, interested, and waitlisted people), Confirmed, Pending payment, Waitlist, Interested, Checked in, and Cancelled.
- Search. Type a name, username, or email. It matches part of any of those and ignores capital letters.
- Filter. Opens extra filters: payment-method chips (shown when guests used more than one method) and Filter by ticket type (shown on events with two or more ticket types). All of the filters combine, so you can narrow to, say, Pending payment guests who chose a particular method.
Acting on many guests at once
Tick the box next to guests (or the box at the top of the list for everyone currently showing). A bar appears at the bottom with how many are selected and a Clear link. The buttons depend on who you picked:
- Active guests: Mark verified (marks payment verified and sends the QR ticket), Check in, and Cancel RSVPs.
- Waitlisted guests: Promote off waitlist and Cancel RSVPs. If a promotion would go over capacity you're asked first, and can choose Oversell + promote.
- Cancelled guests: Restore RSVPs.
If your selection mixes active and cancelled people, the buttons that don't apply are greyed out, so select one group at a time. You can act on up to 100 guests per click (50 for promoting from the waitlist). Cancelling and restoring both ask you to confirm, and both email the attendees. Cancelling frees their spots and promotes the next people on the waitlist, but it does not send money back; see Cancelling and refunding attendees for that.
Opening a guest
Click a row to open the guest's detail sheet. Depending on the guest, you'll see:
- Note from attendee, their Consent agreement answer, and their RSVP answers, if your event asks for them (see Asking attendees questions when they RSVP).
- Mark payment verified and Mark checked in buttons, plus the payment method, amount, ticket types, and add-ons. For payments, see Approving payments.
- Adjust order, to change add-ons or party size on a confirmed or pending RSVP. See Adjusting a confirmed RSVP.
- For a Stripe payment, a refund button.
- Your private note, up to 500 characters. Only hosts see it; click Save note to keep it.
- On a group buy with shipping, the shipping address and a Shipping status box. Enter a Tracking number and click Mark as shipped, and the buyer is emailed. Later you can use Update tracking & resend. See Setting up a group buy.
- For a waitlisted guest, a promote button, and for someone with a pending seat offer, +24h and +48h buttons under Need more time? Extend the deadline:. See Waitlist & seat offers.
- For a cancelled guest, Restore RSVP.
Adding people and exporting
- + Add walk-in adds someone who joins at the door. Enter a name (required), an optional email, payment method, and number of guests, and tick Already paid (mark as confirmed) if they've paid.
- + Complimentary ticket gives someone a free ticket. It only appears on events that allow it. See Giving someone a complimentary ticket.
- Export CSV downloads a spreadsheet. See Exporting your guest list.
Who can do what
The organizer and Editor co-hosts get everything above. A Scanner co-host sees a simpler list with names, party sizes, and check-in status only. They can search and tap a name to check someone in, but they can't see payments, run bulk actions, or export. See Co-hosts & roles and Check-in modes.