Help center
Find answers about events, payments, tickets, and your account.
Popular articles
Paying for your eventThe payment methods Offkai supports, and how to get your RSVP confirmed.Offkai pricing vs. other platformsOffkai (Stripe) charges a flat $0.35 per ticket; Offkai (non-Stripe) charges nothing. See how both compare to Eventbrite, Luma, TicketSpice, RSVPify, and Partiful.Your tickets & QR codeWhere to find your tickets, show them at the door, and check your order.Cancel your RSVP & get a refundHow to cancel, and what you get back.Transfer a ticket to someone elseSend your spot — or part of it — to another person.Contact the hostHow to reach the person running the event.Fees & your local currencyWhat the charges on your order mean.
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Events & ticketsFinding events, RSVPing, your tickets, and the door.9 articles
Payments & refundsHow to pay, fees, and getting a refund.4 articles
Arigathanks BoardsPosting, GIFs, and privacy on a host's thank-you wall.2 articles
For hostsSetting up, running, and getting paid for your event.15 articles
Account & settingsSigning in, your profile, and notifications.4 articles
Help & policiesContacting support and our policies.2 articles
Hosting an eventRunning your own event? See the host guides.