- Event-specific questions — timing, location, payment, refunds outside policy — go to the host first. They run the event and can act on it. See Contact the host.
- Account or technical problems — sign-in trouble, a bug, something broken — email Offkai support at karl@offkai.app.
When you write in, include the event link, what you expected, what happened, and a screenshot if you have one. It helps us help you faster.