Choosing which host emails you get

Mute individual alerts for an event, and choose whether payment-screenshot and cancellation alerts arrive immediately, daily, weekly, or not at all.

If you host events, Offkai emails you when things need your attention. You can tune that at two levels: per event (which alerts you want) and account-wide (how often the busiest alerts arrive).

Per-event alerts

If you're the organizer of an event, open its host page and find the Email notifications section. Co-hosts (editors or scanners) don't see this section and don't receive these alerts. Everything starts switched on:

  • New payment screenshots: an email when an attendee uploads a payment screenshot to review.
  • RSVP cancellations: an email when an attendee cancels their RSVP.
  • Co-host responses: an email when someone accepts or declines a co-host invite.
  • Pending-review digest: includes this event in the daily digest of screenshots awaiting review.
  • Attendee replies to broadcasts: an email when an attendee replies to a broadcast and Offkai relays it to you. Replies sent directly to your contact email aren't affected.

Turning one off only affects that event. Your other events keep their own settings.

Delivery speed, for your whole account

On your Profile, open Email preferences and look for Host alert delivery (it appears once you're a host). It sets how often you receive new-screenshot and cancellation alerts across the events you organize (not events you co-host):

  • Immediately: one email per alert, as it happens (the default)
  • Daily: one summary email a day
  • Weekly: one summary email a week
  • Off: no screenshot or cancellation emails

The same page has the other email categories (reminders, waitlist alerts, and so on). See Email notifications & unsubscribing for those.

How the two work together

The two settings stack, and they only meet on New payment screenshots and RSVP cancellations:

  • With Immediately, you get an email for each alert only if that event's toggle is on.
  • With Daily or Weekly, those alerts are rolled into one summary instead. An event's toggle still applies: if you've turned off a category for an event, it's left out of the summary.
  • With Off, those alerts aren't emailed at all, whatever the event toggles say.

Co-host responses, the Pending-review digest, and Attendee replies to broadcasts are controlled only by their per-event toggles. Host alert delivery doesn't change them.

Muting emails doesn't hide anything in the app: pending payments are still waiting on your event's payment review page. See Emails & notifications for hosts for the full list of emails you can receive.

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