Offkai

Changing your password or login email

Reset your password from your profile with an emailed link, or switch your login email with confirmation links sent to both addresses.

You can change your password or your login email yourself from your Profile page. Both use a link we email you, so you'll need access to your inbox.

Change your password

There's no "type your old password, then a new one" form. Even when you're signed in, the email link is the way:

  1. On your Profile, find the Reset password card and tap Send reset email. (The card only appears if your account has an email address.)
  2. We email a one-time link to your login address. It expires in 1 hour.
  3. Open the link. It takes you to Set a new password. Enter your password under New password, repeat it under Confirm new password, and tap Update password.

Your new password needs to be at least 8 characters and include an uppercase letter, a lowercase letter, a number, and a symbol. If the two entries don't match, or it's too short, you'll see a message and can try again.

When it works, you're taken to your Your activity page. If the link says it's invalid or expired, go back to your Profile and send a fresh one.

Signed up with Google, Discord, or X?

The same Reset password card works for you too, and it adds a password to your account so you can also sign in with your email. In Linked accounts, the Email + password row says Set a password below until you've done this, and Manage below afterwards. Your Google, Discord, or X sign-in keeps working.

Change your login email

Your login email is where every Offkai email is delivered. To change it, use the Change login email card on your Profile:

  1. Enter the address under New email address and tap Send confirmation links.
  2. We send a confirmation link to both your current address and the new one. The change only takes effect once you've opened the link in each email.
  3. While you wait, the card shows Confirmation in progress, with a status for the Current address and the New address: Waiting for confirmation or Confirmed.

Handy buttons while a change is pending:

  • Refresh status to check which links have been confirmed (it also updates when you come back to the tab).
  • Resend both links if an email didn't arrive. This issues two new links and starts both confirmations over, so use the newest emails.
  • Use a different address if you typed it wrong.

You'll get an error if the address isn't valid or is already your login email.

For other ways to sign in and protect your account, see Sign in, security & linked accounts.

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